Have questions about scheduling, insurance, or our services? Below are answers to common questions to help you prepare for your visit with The Eye Care Center.
Where are your offices located?
The Eye Care Center has convenient locations in Canandaigua, Geneva, and Macedon, New York. Each office offers comprehensive eye care services for patients throughout the Finger Lakes and Rochester-area communities.
How do I schedule an eye appointment?
You can schedule an appointment by calling us at 585-394-2020, using the Patient Portal, or submitting a request through our online contact form. Our team will help find a convenient appointment time for you.
What insurance is accepted at The Eye Care Center?
We accept many vision and medical insurance plans, including Aetna, Excellus Blue Cross Blue Shield, MVP Healthcare, and United Healthcare. For a full list of accepted providers, visit our Insurance & Financial Information page or contact our office to verify coverage.
How do I access my patient information?
You can access your health information through our secure online Patient Portal. The portal allows you to view records, send messages, request prescription refills, and manage your care online.
How do I order contact lenses?
You can order contact lenses online through our secure ordering portal or purchase them during your appointment. Our team can help you find the right lenses for your prescription and lifestyle.
How often should I go to the eye doctor?
Most adults should have an eye exam every one to two years. Children, seniors, and patients with certain conditions may need annual exams. Your doctor will recommend the best schedule for your needs.
What types of eye surgeries does The Eye Care Center offer?
We offer cataract surgery, corneal and retinal procedures, LASIK vision correction, and additional medical and cosmetic eye surgeries to improve both vision and eye appearance.
